Vangard Voice Systems, Inc. (Vangard) announced that Cabela's Incorporated, a leading specialty retailer, and the world's largest direct marketer, of hunting, fishing, camping and related outdoor merchandise, has chosen Vangard's innovative device-based AccuSpeech Mobile Voice Platform (MVP), to add high productivity voice capabilities to Cabela's mobile warehouse applications.
Cabela's, renowned as the World's Foremost Outfitter, will exploit Vangard's simplified, “server-less” device-based voice solution to speed customer responsiveness by the retailer's 1,100 warehouse workers at distribution centers in Nebraska, West Virginia and Wisconsin. Cabela's employs warehouse solutions from Manhattan Associates and operates on Motorola Solution's ruggedized 4090, 9090 and 9190 Series mobile computers.
“The innovative device-based approach from Vangard Voice allows Cabela's to improve customer service, and responsiveness, while keeping our ROI short,” said Kevin Thompson, Cabela's Senior System Manager – Distribution. “Perhaps even more important, Vangard's wizard-based enabling tools give us the control we were looking for. Now we can easily apply voice productivity to further optimize our business processes wherever and whenever we want.”
Vangard's Mobile Voice Platform is comprised of a patented, completely device-based Universal Voice Utility and customization tools that simplify the enabling of warehouse applications, eliminating the integration complexity, costly implementation and maintenance associated with traditional server-dependent voice technologies.
MVP's wizard-based enabling tools make it easy for customers to upgrade any of their warehouse and other supply chain applications. As business challenges occur and applications change, IT developers can quickly, easily and economically implement voice productivity changes to their voice-enabled applications and business processes.
“Vangard's simplified device-based approach makes voice productivity affordable and ROI compliant for all warehouse operations of any size, small, large or with any number of networked distribution centers,” said Bob Bova, president and CEO of Vangard Voice Systems. “And for companies like Cabela's, voice productivity does not end at the warehouse, but is now deployable anywhere in the mobile supply chain.”