;
Home / Knowledge / News / Information Technology / Marks & Spencer deploys Endeca InFront suit
Marks & Spencer deploys Endeca InFront suit
16
Nov '11
Endeca Technologies, Inc., an agile information management software company, announced Marks and Spencer, Plc (M&S), one of the UK's leading retailers, has selected Endeca InFront including search and merchandising technologies, to support the growth of its international multi-channel business.

M&S, which sells high quality, great value clothing, home products and outstanding quality food to 21 million customers across the UK and in 42 territories globally, is looking to become a leading international multi-channel retailer. M&S is deploying a new platform that will support this goal by allowing it to innovate faster, deliver best in class capabilities and enable a truly multi-channel customer experience which is seamless and consistent.

“We were looking for a partner with a scalable solution for search and merchandising that would support our company's international growth while giving our marketers and merchandisers greater oversight and control over the customer experience,” said David Walmsley, director of multichannel development at M&S. “Endeca will enable us to deliver a superior multi-channel shopping experience for our customers.”

M&S chose the Endeca InFront Suite due to its best in class functionality and its focus on providing the business control to manage the customer experience across all channels to drive agility and innovation.

“Customers don't think in terms of channels; they think brand and they expect to interact with their favorite brands at their convenience across physical and digital touchpoints,” said Andrew Webb eBusiness strategist at Endeca. “Endeca is excited to partner with M&S to deliver a seamless multi-channel experience for its customers.”

Endeca InFront is the industry leading customer experience management (CXM) platform that enables businesses to deliver personalized Guided Navigation experiences for any customer, every time, in any channel. Using all underlying product data and content, InFront enables businesses to influence customer behavior regardless of where or how customers choose to engage – online, in-store, or on-the-go.

And with integrated analytics and agile business user tools, InFront adapts to changing market needs, influences customer behavior across channels, and creates a relevant, personalized search, navigation, and merchandising experience for each customer, every time.

Endeca is a leading provider of agile information management solutions that guide people to better decisions. Our software products, Endeca InFront and Endeca Latitude, help people and organizations make better decisions despite constantly changing business needs and data integration requirements.

As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

Endeca Technologies Inc


Must ReadView All

Japanese capital pouring into textile, garments in Vietnam

Apparel/Garments | On 12th Dec 2018

Japanese capital pouring into textile, garments in Vietnam

Several Japanese companies, including Itochu and Sakai Amiori, are...

Chanel bans fur, exotic animal skins in its products

Fashion | On 12th Dec 2018

Chanel bans fur, exotic animal skins in its products

French fashion retailer Chanel recently announced it will stop using...

Apparel, footwear brands failing to tackle exploitation

Apparel/Garments | On 12th Dec 2018

Apparel, footwear brands failing to tackle exploitation

Apparel and footwear firms are failing to tackle exploitation of...

Interviews View All

Nitin Bhatia, Trend Arrest

Nitin Bhatia
Trend Arrest

Setting up a brand for online selling is easy, but running the brand is not

Victor Chao, Esmetex

Victor Chao
Esmetex

‘In future, clothing boundary lines will become increasingly blurred.’

Abhishek Samdaria, Reflete

Abhishek Samdaria
Reflete

GST will certainly reduce a lot of paperwork in future

Kalai Selvi,

Kalai Selvi

Vidyashilp Academy in Bengaluru is the country's first Fairtrade School....

Manuele Baggini,

Manuele Baggini

Comec Italia Srl is a world leader in the production of printing machines. ...

Manoj Sorathiya,

Manoj Sorathiya

Surat-based Sunrise Imports & Exports Co is a manufacturer and...

Kevin Nelson, TissueGen

Kevin Nelson
TissueGen

Kevin Nelson, Chief Scientific Officer, TissueGen discusses the growing...

Razvan Popescu, Directa Plus SpA

Razvan Popescu
Directa Plus SpA

Directa Plus is one of the largest producers and suppliers worldwide of...

Paige Mullis, Glen Raven Inc

Paige Mullis
Glen Raven Inc

Paige Mullis discusses the expansion plans of Glen Raven Inc in India, and ...

Judy Frater, Somaiya Kala Vidya

Judy Frater
Somaiya Kala Vidya

Among the many honours showered on Frater, including Fulbright and Ford...

Rupa Sood and Sharan Apparao, Nayaab

Rupa Sood and Sharan Apparao
Nayaab

Nayaab, an exhibition meant to celebrate Indian weaves, is in its second...

Hemant & Nandita, Hemant & Nandita

Hemant & Nandita
Hemant & Nandita

The designer duo of Hemant & Nandita are known for being inspired by...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


December 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search