Lebes Stores to use VASCO's DIGIPASS GO 3 and IDENTIKEY

18 May '12

4 min read

VASCO Data Security Inc, a leading software security company specializing in authentication products, announced that Lebes Stores, one of the largest department stores in the State of Rio Grande do Sul, in the South of Brazil, has chosen to deploy VASCO's DIGIPASS GO 3 and IDENTIKEY to ensure greater reliability and security when granting discounts to their customers.

The company, which has 112 branches, already had a relationship for almost ten years with PBI, a reseller specialized in information security and a network member of Techmag, VASCO's distributor in Brazil. "They were responsible for the implementation of an antivirus system and the management and protection of our data. So it was natural that they would present a cutting-edge solution to resolve this issue," explains Otelmo Drebes, IT director at Lebes Stores.

Recognized for its creative and aggressive marketing, Lebes faced many problems at the time of closing sales with discounts. The static passwords to activate the discounts were shared among employees and it was difficult to control when discounts were applied. "The static password authorization did not meet our needs because it was subject to misuse. Furthermore, the supervisor had to calculate discounts for special products himself which often resulted in slower service and calculation errors," recalls Otelmo Drebes.

The executive notes that since the adoption of VASCO's DIGIPASS GO 3 and IDENTIKEY Enterprise the level of control of the discount process increased from 60% to 100% and the device is used by six supervisors. "By implementing one-time passwords, we were able to control the discount process and protect our revenue. By just pushing a button we can identify at what time and in which store a supervisor applied a discount. Now we have total control of the operation," says the Lebes IT director.

One of the challenges that PBI needed to overcome in order to deliver the solution was the need for integration with the ERP system used by Lebes Stores. "The implementation time was only two months which not only proves the technical expertise of PBI's team, but also that VASCO's solution is very easy to adopt. It provides us with a friendly interface and does not require investment in training of users," concludes Otelmo Drebes, who is now also studying the expansion of the use of the authentication device for other internal processes.

"We are pleased to learn that Lebes Stores was able to solve fundamental issues regarding revenue protection with VASCO's solutions," says Jan Valcke, President and COO of VASCO Data Security.

"Thanks to the deployment of strong two-factor authentication, Lebes Stores was not only able to heighten the security of its overall infrastructure, but the company could actually prevent revenue loss due to the misuse of discounts given to customers. By implementing DIGIPASS technology, passwords to register customer discounts can no longer be shared, therefore preventing that discounts were accredited multiple times and protecting revenue. This truly demonstrates that VASCO's authentication solutions are versatile in their use and that strong authentication can provide a simple answer to some major challenges, even when it comes to revenue protection."

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