Now operating on Epicor Eagle, the company plans to transform efficiency, inventory management processes, and customer loyalty programing in the rapidly expanding business.
Creative Habitat is known as Vermont’s premier store for seasonal home décor, toys and hobby goods, and high-quality arts and craft supplies. This family-owned and operated business has been relying on technology to drive business decisions for many years -- when their previous software vendor was no longer meeting their needs, the company selected Epicor as a partner to bring their business to the next level.
“Our former system was outdated and no longer being supported by the vendor -- we were looking for a new business software partner that would stick with us as we grow,” said Christopher Perrera, chief operating officer for Creative Habitat. “The Epicor Eagle solution fit that mold and Epicor collaborated with our entire team to get us up and running smoothly.”
The switch to an up-to-date business management solution like Epicor Eagle required transformation ofall sides of Creative Habitat’s business: inventory, sales, customer loyalty, reporting, and financials.
“With 43,000 stock-keeping units or SKUs, understanding our inventory characteristics is crucial for us to continue expanding the business,” said Perrera. “Epicor Eagle will provide the advanced analytics capabilities and real-time visibility into sales data and inventory trends that we didn’t have previously, which in turn will help us forecast our inventory much better and allow us to make more informed decisions.”
“Creative Habitat’s selection and implementation of Epicor Eagle is a demonstration of how businesses in today’s retail environment require a robust system that expands with business growth,” said Craig McCollum, executive vice president and general manager, retail distribution solutions for Epicor. “We look forward to strengthening our partnership with Creative Habitat and providing them with the advanced technology solutions to expand and streamline their business operations.”