e-Dialog named top service e-mail marketing provider
05 Mar '08
2 min read
The report also states that e-Dialog continues to get high marks from its clients in the areas of service responsiveness and the quality of strategic and tactical services, and goes on to say that its recent acquisition by GSI Commerce Inc. further underscores the value that e-Dialog can deliver.
JupiterResearch's report included an in-depth evaluation of 32 e-mail service providers, including 8 service-oriented ESPs, on 340 data points collected in 20 different categories such as professional services, application features, functionality and usability, and technology integration.
ESPs in the service-oriented market segment also deploy self-service and collaborative service solutions and are additionally considered enterprise-level providers.