Microsoft Corp. announced that Chicago-based uBid, which helps sellers and manufacturers liquidate excess inventory, has chosen Microsoft Dynamics AX 4.0 with Microsoft Dynamics CRM Online to replace both its Oracle E-Business Suite enterprise resource planning system and its Siebel CRM software.
uBid, which operates uBid.com as well as live auctions and other channels, anticipates that Microsoft Dynamics solutions will enable it to create efficiencies in its IT platform specifically by supporting hardware, operating systems and databases, while reducing hiring needs.
Microsoft Dynamics AX is an adaptable business management solution that provides powerful, role-based industry-specific functionality for midsize and larger organizations and makes it easy to do business across locations and countries. Microsoft Dynamics CRM provides powerful, role-based customer relationship management (CRM) capabilities through online, on-premise or partner-hosted deployment models.
uBid selected international Microsoft Gold Certified Partner Columbus IT to implement Microsoft Dynamics AX 4.0 to handle back-end transactions for e-commerce and integrate it with uBid's current custom-built, Microsoft-based e-commerce engine and Microsoft SQL Server.
Microsoft CRM Online will provide contact management for uBid's call center, replacing a Siebel solution, and will be integrated with the Microsoft Dynamics AX solution. Credit card management software also will be integrated into the system.
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