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Epicor to help streamline Spyder Skiwear Retail Biz
16 Aug '08
4 min read
“Epicor offers a tremendous value proposition for small to medium retailers such as Spyder,” said Kevin Smith, chief information officer for Spyder. “With Epicor, we can have an end-to-end integrated solution that offers best-of-breed capabilities the likes of which are used by large retailers, with minimal up-front cost and turnkey service and support—everything from help desk to infrastructure and application development. This basically eliminates all of the traditional barriers to entry for small to midmarket retailers.
“It's not easy for a wholesaler to go to a direct sale model,” Smith said of the company's move in recent years to open up its own stores. “We wanted to make this transition properly, ensuring that we can meet and exceed the needs of our customers when it comes to quality, value, selection and customer service.”
And Smith cites yet another reason Spyder chose the Epicor Retail SaaS solution: to establish the right IT infrastructure to support the company's future operations, should they opt to leverage Cloudveil's e-commerce channel or build one for Spyder.
“If we move in this direction in the future, our Epicor Retail SaaS framework will enable us to support a seamless consistent experience across all of our channels—so customers could shop online and return to the local store, or shop online and have their merchandise delivered to their home or available for pick up in store.” Smith also added Epicor's multilingual and multicurrency support is a plus, as the company has a global presence.
“Epicor Retail has extensive experience in delivering end-to-end retail solutions to help specialty retailers such as Spyder innovate and expand their brand presence,” said David Henning, executive vice president and general manager for Epicor Retail. “Our SaaS solution enables retailers to refine and streamline their retail operations via our best-of-breed technology capabilities, with a value proposition that offers fast time-to-market and low total cost of ownership.”
“It's not easy for a wholesaler to go to a direct sale model,” Smith said of the company's move in recent years to open up its own stores. “We wanted to make this transition properly, ensuring that we can meet and exceed the needs of our customers when it comes to quality, value, selection and customer service.”
And Smith cites yet another reason Spyder chose the Epicor Retail SaaS solution: to establish the right IT infrastructure to support the company's future operations, should they opt to leverage Cloudveil's e-commerce channel or build one for Spyder.
“If we move in this direction in the future, our Epicor Retail SaaS framework will enable us to support a seamless consistent experience across all of our channels—so customers could shop online and return to the local store, or shop online and have their merchandise delivered to their home or available for pick up in store.” Smith also added Epicor's multilingual and multicurrency support is a plus, as the company has a global presence.
“Epicor Retail has extensive experience in delivering end-to-end retail solutions to help specialty retailers such as Spyder innovate and expand their brand presence,” said David Henning, executive vice president and general manager for Epicor Retail. “Our SaaS solution enables retailers to refine and streamline their retail operations via our best-of-breed technology capabilities, with a value proposition that offers fast time-to-market and low total cost of ownership.”
Epicor Software Corporation
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