Home / Knowledge / News / Information Technology / Lifestyle brand VIVRE ties up with VIPdesk
Lifestyle brand VIVRE ties up with VIPdesk
13
Oct '08
VIVRE, the high-end provider of premiere luxury brand clothing and goods, has selected VIPdesk to provide stellar customer support to VIVRE's luxury client base. VIPdesk, the pioneer of home-based call centers and concierge services, will provide inbound customer care for VIVRE via phone and e-mail utilizing a virtual customer service team.

VIPdesk's home-based Brand Ambassadors will answer all sales and customer service calls and emails from VIVRE customers. VIVRE offers its loyal shoppers a meticulously edited collection of the world's finest selections for women, men, children, the home and gifts. VIPdesk was chosen to provide VIVRE's customer support due not only to VIPdesk's history of providing excellent customer support for luxury brands but also VIPdesk's reputation as a leader in the virtual call center space.

"This is a wonderful opportunity for VIVRE to partner with a company that has successfully established themselves in the customer service and concierge market. In working together, we are certain to provide amazing customer support," said VIVRE CEO and founder, Eva Jeanbart-Lorenzotti.

"VIPdesk is very excited to be working with VIVRE to provide customer service support to VIVRE's clients," said Mary Naylor, CEO of VIPdesk. "The relationship between the two companies is outstanding, and we look forward to continuing to help VIVRE service its clients in the most effective way possible for a long time to come."

VIPdesk provides its virtual call center clients with experienced Brand Ambassadors, hand-selected for each one of their clients out of a national labor pool. In addition to national, targeted recruiting, other benefits of the virtual call center model include increased quality of interaction and customer service, improved peak/overflow management, scalability, low overhead and administrative costs, ease of expansion, and quick disaster recovery and business continuity in case of emergency.

VIVRE Inc was founded in 1996 to become a premier lifestyle brand by pioneering an innovative and differentiated approach to merchandising, bringing together the best in luxury brands and the most affluent consumers. With a unique eye for design, a specific point of view and an editorial approach to shopping, Eva Jeanbart-Lorenzotti has created a new concept in retail. VIVRE is the only retail model with a lifestyle approach that speaks to the educational and emotional needs of the new aspirational consumer. Vivre provides an alternative for luxury companies to communicate their brand image by participating in a unique selection and merchandising approach.

VIPdesk specializes in delivering virtual call center solutions and concierge services to luxury and premium brand leaders in several industries including retail, travel, auto and financial services.

VIVRE Inc


Must ReadView All

Philippines wearable industry expects 20% export growth

Apparel/Garments | On 17th Aug 2018

Philippines wearable industry expects 20% export growth

The combined export growth of textile, garments and other wearable...

Respresentatives of over 30 Chinese companies in a meeting with officials of Kazakh Invest National Company; Courtesy: primeminister.kz

Textiles | On 17th Aug 2018

Kazakh-China cooperation in textiles explored in Astana

China and Kazakhstan have immense potential to cooperate in textiles...

Courtesy: Pexels

Textiles | On 17th Aug 2018

AWEX EMI closes at highest ever level of 2116ac clean/kg

The Australian Wool Exchange (AWEX) Eastern Market Indicator (EMI)...

Interviews View All

Nitin Bhatia
Trend Arrest

Setting up a brand for online selling is easy, but running the brand is not

Viral Desai
Zenitex Mill Pvt Ltd

Full of green energy

Sanjay Desai & Ashish Mulani
True Colors

Digital textile printing will be the technology of the future

Urmil Arya

Sushila International, a well established textile organisation established ...

Deepprakash Agrawal

Radhey Weaves is a Surat-based manufacturer of brocade fabrics. MD...

Erik Sy

Manila-based CustomThread is a start-up offering premium custom apparel...

Dave Rousse
INDA

INDA, the Association of the Nonwoven Fabrics Industry, serves hundreds of ...

Ray Baughman
University of Texas -Dallas

<div>A team of scientists and researchers have discovered twistrons,...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Ritu Kumar
Label Ritu Kumar

‘Classics will return’ "There are a lot of people wearing western clothes ...

Sonam & Paras Modi
SVA

Sonam and Paras Modi's Sva Couture is synonymous with head-turning...

Vaanee Bhatia
Gritstones Clothing

<div>Delhi-based Gritstones Clothing offers quality and exemplary style...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


August 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search