;
Home / Knowledge / News / Information Technology / EILEEN FISHER deploys Escalate Buy Anywhere, Fulfill Anywhere tool
EILEEN FISHER deploys Escalate Buy Anywhere, Fulfill Anywhere tool
20
May '09
Escalate Retail announced that EILEEN FISHER, a clothing company with 44 retail stores and accounts at all major department stores, has selected the company's Buy Anywhere, Fulfill Anywhere Commerce solution to enable an end-to-end cross-channel customer shopping experience.

As part of the Buy Anywhere, Fulfill Anywhere Commerce platform, EILEEN FISHER will implement Escalate Retail's e-Commerce, Contact Center, Order Manager, and Fulfillment Manager modules to enhance the customer experience and drive additional revenue. Escalate Retail's consulting partner, Acquity Group, will provide EILEEN FISHER with front-end implementation and hosting services.

“Providing an exceptional customer experience is our top priority. It is important that we are able to take what customers love about our stores and express that online with creativity and brand consistency,” said Lauren Croke, Director of Web and E-Commerce, EILEEN FISHER. “EILEEN FISHER selected Escalate Retail because we feel they provide the most comprehensive solution for a seamless shopping experience.”

As part of Buy Anywhere, Fulfill Anywhere Commerce, Escalate Retail delivers feature-rich solutions designed to improve the retail customer experience through seamless cross-channel capabilities in the store, on the phone, and over the web. Escalate's cross-channel suite enables the ultimate convenience and flexibility for shoppers, while giving retailers the ability to manage and fulfill customer orders across all areas of a their business including e-Commerce, contact center, stores, order management and fulfillment, distribution centers, and supply chain.

“EILEEN FISHER is a progressive brand focused on establishing positive customer relationships, and we are pleased that they have implemented our end-to-end Buy Anywhere, Fulfill Anywhere Commerce package,” said Rich Harmatiuk, Vice President and General Manager, Escalate Retail. “Escalate Retail is committed to helping retailers enhance their customer shopping experience and we look forward to supporting the cross-channel initiatives of EILEEN FISHER in the years to come.”

In addition to implementing Escalate Retail's Buy Anywhere, Fulfill Anywhere Commerce and supporting modules, EILEEN FISHER plans to begin selling and shipping internationally, powered by the recent Escalate e-Commerce integration with FiftyOne Global e-Commerce.

Escalate Retail


Must ReadView All

ILO, Sweden to promote decent work in Asian garment sector

Apparel/Garments | On 19th Dec 2018

ILO, Sweden to promote decent work in Asian garment sector

The Swedish International Development Cooperation Agency (SIDA)...

Courtesy: Ikea

Apparel/Garments | On 19th Dec 2018

Ikea to generate 10,000 jobs in Maharashtra over 3 yrs

Swedish furniture company Ikea is planning to hire 10,000, both...

Indonesia signs trade deal with 4 European countries

Apparel/Garments | On 19th Dec 2018

Indonesia signs trade deal with 4 European countries

Indonesia recently completed talks for the Comprehensive...

Interviews View All

Prabu Mohanram, Balavigna Weaving Mills Pvt Ltd

Prabu Mohanram
Balavigna Weaving Mills Pvt Ltd

The biggest challenge that the weaving industry faces is high price

Ajay Ghariwala, Luthra Group

Ajay Ghariwala
Luthra Group

We are ready to adopt or follow every opportunity

Sunil Rathore, Lacoste India

Sunil Rathore
Lacoste India

‘New vendor is welcome if he offers cost, quality and timely delivery’

Suresh P Bagrecha,

Suresh P Bagrecha

Komal Texfab, founded in 1981, is into manufacturing of knitted fabrics,...

Tom Adeyoola,

Tom Adeyoola

Describing itself as the best body shape and garment fit company in the...

Pietro Turrin,

Pietro Turrin

Industrie Tessili Bresciane (ITB) has served numerous industries and...

Marcel Alberts, Eurofibers

Marcel Alberts
Eurofibers

Coating at a fibre level is a practice not usually seen in the...

Urs Stalder, Sanitized AG

Urs Stalder
Sanitized AG

Urs Stalder, CEO, Sanitized AG, talks about the increasing use of hygiene...

Justin Gutierrez, INDA

Justin Gutierrez
INDA

The Association of the Nonwoven Fabrics Industry (INDA) has created a new...

Rajesh Pratap Singh, Rajesh Pratap Singh

Rajesh Pratap Singh
Rajesh Pratap Singh

<div>Ace fashion designer <b>Rajesh Pratap Singh</b> has used Tencel to...

Jay Ramrakhiani, Occasions Elegance Wear

Jay Ramrakhiani
Occasions Elegance Wear

It is believed that by early 19th century, Varanasi weavers had moved away ...

Wendell Rodricks, Wendell Rodricks

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


December 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search