Home / Knowledge / News / Information Technology / Apparel retailer M&S expands online delivery network
Apparel retailer M&S expands online delivery network
13
Oct '09
Marks and Spencer (M&S) announced that it will offer its online international delivery service to a further 73 countries, reaching out to an additional 5.5 million British expatriates and overseas customers.

Launched 11 months ago, the service was initially trialled in France, Germany, Spain, Australia, New Zealand, the United States and Canada. It will now be available from Albania to Vietnam and include such major markets as China, Japan and South Africa.

Director of M&S Direct Dave Hughes says: “The M&S brand is synonymous with quality – and something welcomed by expats and international shoppers alike.

“With the international delivery infrastructure already in place, it's been a relatively seamless next step to branch out to virtually the rest of the world. It gives us the flexibility to respond to the many customer requests we've been getting to take marksandspencer.com global.”

The service has seen an item shipped overseas every two minutes, and enough underpants sold to cover the modesty of every citizen in Liechtenstein or Monaco, both now eligible for the online service.

Figures show that French shoppers are keenest on M&S underwear, with sales of Magic Knickers stronger in France than anywhere else outside of the UK.

Australia is hot on the heels of France, with pants there being delivered to the furthest corners of the country, from the Daintree Rainforest to the Western Australia goldfields.

Incidentally, ladies' lingerie is a best-selling item online in all international locations, with the exception of the US where men's underwear comes up trumps.

Generally, more orders are being dispatched to France than any other nation.

Bedding is selling strongly in France, as it is in Spain, reflecting the large British expatriate communities and demand for quality bed and bathroom linen.

Ladies' shirts and blouses also feature in the European top three, while school uniforms continue to be the strongest selling item in Germany.

In addition to its international delivery service, M&S has introduced an online personalised card service, Wine Plan, 3,000 premium white goods and developed the 'M&S for Business' corporate gifting service; all part of its commitment to grow sales of M&S Direct to £500m by 2010/11.

Marks and Spencer (M&S)


Must ReadView All

India's Kay Ventures aims to turn Karur into knitwear hub

Apparel/Garments | On 20th Aug 2018

India's Kay Ventures aims to turn Karur into knitwear hub

India’s Kay Ventures has teamed up with Hydra Micro Business...

Uzbekistan-China meeting discusses textile cooperation

Textiles | On 20th Aug 2018

Uzbekistan-China meeting discusses textile cooperation

A meeting of the Uzbek-Chinese business forum on cooperation in the...

Moldova wooing Indian investors in textiles, agriculture

Textiles | On 20th Aug 2018

Moldova wooing Indian investors in textiles, agriculture

Moldova is wooing Indian investors in textiles, agriculture and a few ...

Interviews View All

Top executives
Textile industry, India

The event should be organised every year

Nitin Bhatia
Trend Arrest

Setting up a brand for online selling is easy, but running the brand is not

Manfred Mentges
Sedo Treepoint GmbH

We see a higher demand in colour management systems, as customers see big...

Apurva Kothari

No Nasties was the first fashion brand in India to make 100 per cent...

John Kelley

Textile Events is one of the largest textile fair in the United Kingdom,...

Mala Alwani

<div>Delhi-based fast fashion womenswear brand, Besiva, aims to bridge the ...

Razvan Popescu
Directa Plus SpA

Directa Plus is one of the largest producers and suppliers worldwide of...

Ayyappa Nagubandi
Broadcast Wearables Pvt Ltd

Hyderabad-based Broadcast Wearables has come up with the country's first...

Mary-Cathryn Kolb
Brrr°

Atlanta-based private start-up Brrr° was founded in 2014 to develop...

Akta Adani
India Boulevard

India Boulevard is a San Francisco-based curated fashion marketplace that...

Priya Somaiya
Usha Social Services

The Usha Silai label from Usha International is all set for a retail...

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


August 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search