Orvis creates Voice of Customer team with Bazaarvoice
08 Feb '10
3 min read
“For more than 150 years, Orvis has had a core focus on delivering superior products and optimal customer service. The Bazaarvoice social commerce platform was built to put the voice of the customer into the center of the brand experience – and Orvis clearly understands how crucial it is to put its customers first,” said Brett Hurt, CEO of Bazaarvoice. “Orvis has raised the bar in its innovative use of social commerce to build a lasting dialog with its loyal customers – and to apply the learnings that come from authentic customer feedback to transform its business from top-to-bottom.”
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