Home / Knowledge / News / Apparel/Garments / Clothing tops 'click and collect' online buying: Report
Clothing tops 'click and collect' online buying: Report
Jul '13
Clothing and footwear have the highest penetration in the ‘click and collect’ service with 23.5 percent of total online shoppers and 46.5 percent of total click and collect users frequently using the service, according to a latest report.
A new report by retail analyst Verdict states that click and collect purchases would grow by more than two-thirds to be worth over £4 billion by 2018.
According to the report, while the click and collect growth would be rapid, it would still only be around 8 percent of the total online sales. The growth would be tempered by improvements to other fulfillment options as home delivery companies and online retailers are monitoring the development of the click and collect purchases and are reacting accordingly.
Verdict survey data shows that Marks and Spencer is the retailer with the greatest click and collect penetration with its online shoppers. A third of the respondents of the survey who had bought online from M&S said that they had used its click and collect at least once.
These results validate the retailer’s decision to invest in the service, providing dedicated collection points within the stores and offering short lead times between ordering and availability for collection.
 The report also states that of the 10 retailers with highest click and collect penetration, all the retailers offered the service for free, with seven retailers offering collection within one day of ordering and six retailers giving the service importance on their website’s front page. 
The survey also said that females are more likely to pick up online purchases from stores than men. 
The ‘click and collect’ service allows customers to have their order delivered to a local store for free, from where they can collect it at their own time.

Fibre2fashion News Desk - India

Must ReadView All

Courtesy: SKF

Textiles | On 26th Apr 2017

SKF brings predictive maintenance for machinery to India

SKF India, a global supplier of bearings, seals, mechatronics,...

Textiles | On 26th Apr 2017

Gap, Athleta to increase use of sustainable fibres

Gap, one of the world's most iconic apparel and accessories brand and ...

Courtesy: Christian Dior

Fashion | On 25th Apr 2017

LVMH to acquire Christian Dior Couture for €6.5bn

LVMH and Christian Dior, which holds directly and indirectly 41 per...

Interviews View All

Anavila Misra
Anavila Collection

Fashion shows are also encouraging and highlighting sustainable fashion

Ghanshyam Ghoghari
Kimora Fashion

Bridalwear is not about reds and whites anymore

Mohammad Mamun Ar Rashid
UL VS Bangladesh Ltd

Productivity, creativity and innovation play a vital role in the growth of ...

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Eamonn Tighe
Nature Works LLC

Eamonn Tighe, Fibres and Nonwovens - Business Development Manager of...

Mark Paterson
Technical Absorbents Ltd

Mark Paterson, R&D manager of Technical Absorbents Ltd talks about Super...

Pranav Mishra

Designers Pranav Mishra and Shyma Shetty’s Huemn is known for its...

Sonam & Paras Modi

Sonam and Paras Modi's Sva Couture is synonymous with head-turning...

Bani Batra

Bani Batra’s couture wedding collection is inspired by traditional Indian...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


Letter To Editor

(Max. 8000 char.)

Search Companies

April 2017

April 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.


Browse Our Archives


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search