Home / Knowledge / News / Apparel/Garments / M&S launches campaign to promote online selling channels
M&S launches campaign to promote online selling channels
06
May '14
Marks & Spencer moved forward with its International, Multi-channel transformation plan with a briefing on its recently launched .com business. It also launched a brand new customer campaign aimed at promoting its online selling channels to new and existing customers.
 
In a presentation held at its central London Multi-channel hub, Marc Bolland, Laura Wade-Gery and the senior M&S team talked through the business and cultural changes that are underway as part of M&S’s transformation journey and gave details of the new customer recruitment campaign: ‘Discover the new marksandspencer.com’.
 
Core to the plan is the new website, M&S.com, that launched in mid February as part of M&S’s drive to create an agile, flexible trading platform that caters for current consumer shopping needs and is fit for the future.
 
Laura Wade-Gery, M&S Executive Director of Multi-channel, E-Commerce, said: “Multi-channel shopping represents the future of retail and lies at the heart of our transformation plan. That’s why we have invested in building our new web platform to be in tune with our customers’ needs and fully integrated with the rest of our business. We are now well set up to adapt and change quickly and cost efficiently for future requirements.
 
“In line with this is our new focus on blending content and commerce to inspire customers and drive sales. Customers are 24% more likely to buy if they have had access to editorial content. The campaign that we have launched today aims to drive customers to experience the content rich website that we have created especially for them.”
 
The ‘Discover…’ campaign is designed to convert some of the 19m M&S customers who currently shop in store but not online with the retailer as well as attract entirely new customers to M&S. Launching across M&S’s owned channels and in over 400 M&S stores nation-wide today, the campaign invites customers to visit the new M&S’s new online flagship and experience for themselves how much it has to offer.
 
A key focus will be the new website's dedicated editorial hub – Style & Living – which offers daily updated content from an editorial team comprising journalists from top titles – as well as celebrity and guest editors. This feature helps strengthen M&S’ style credentials, offering a clear point fashion point of view. The fashion, food and lifestyle features will be shared daily with its social media fans.
 
It is the first time that M&S has so extensively promoted its website in its stores where the windows will be given over to messages that highlight the new editorial focus of the website.
 

Must ReadView All

Courtesy: Nifttea

Textiles | On 27th Jul 2016

NIFT-TEA to develop waterless cotton dyeing machine

The NIFT-TEA Knitwear Fashion Institute is working in collaboration...

Textiles | On 27th Jul 2016

HK traders fear Brexit fallout

Hong Kong traders, regardless of sector, may have been left reeling...

Textiles | On 27th Jul 2016

Kraig Biocraft takes possession of Indiana property

Developer of silk based fibres Kraig Biocraft Laboratories has...

Interviews View All

Dharmendra Shah
Ozone PB Spintex Limited

‘We have made huge investments to ensure quality yarn production.’

Spokesperson
Hugo Boss

'Hugo Boss works with carefully selected sourcing partners'

Jurgen Gauger
Spreadshirt

‘Buying crowdsourced or creative designs are much more appealing to the...

Eric Scholler
Groz-Beckert

The Indian market has huge potential in technical textiles, and by far,...

Marten Alkhagen
Swerea IVF AB

Marten Alkhagen, Senior Scientist - Nonwoven and Technical Textiles of...

Kevin Nelson
TissueGen

Kevin Nelson, Chief Scientific Officer, TissueGen discusses the growing...

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Mike Hoffman
Gildan Activewear SRL

Gildan Activewear, a manufacturer and marketer of branded clothing and...

Yash P. Kotak
Bombay Hemp Company

One of the directors of Bombay Hemp Company, Yash P. Kotak, speaks to...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH
june 2016

F2F Magazine

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


Advanced Search