Home / Knowledge / News / Information Technology / ECRS bags top rank in retail sector software survey
ECRS bags top rank in retail sector software survey
04
Dec '13
Retail Information Systems (RIS) News released its annual Software LeaderBoard, with ECR Software Corp. (ECRS) finishing in first place among an international group of 87 leading retail software vendors.

In addition to its number one rank in the Top 20 Overall and Category LeaderBoard, ECRS also topped six other LeaderBoard charts including: Leaders in Grocery, Overall Leaders in Quality of Support, Leaders in Customer Satisfaction by Grocery Retailers, Mid-Size Vendor Leaders, Broad Suite Vendor Leaders, and Leaders in Quality of Support by Mid-Size Retailers. ECRS finished in second place for Leaders in Technology Innovation.

The RIS Software LeaderBoard, commonly referred to as the "Oscars of retail technology," ranks an ever-changing field of retail software vendors based on three main criteria: customer satisfaction, revenue, and retail concentration. The survey also ranks vendors in ten breakout categories.

LeaderBoard results are based on retailer surveys and vendor forms. In 2013, 376 retail executives from various industries such as grocery, convenience, and apparel participated in the survey, providing 975 total evaluations. Retailer surveys are administered and managed by Litchfield Research, a third-party firm, so as to ensure the publication's integrity. Vendor forms are also fact-checked for validity through an extensive research process.

"We would like to congratulate ECRS on their stellar position in the 2013 RIS Software LeaderBoard," said Joe Skorupa, Editor of RIS News. "This year's results are not surprising to those of us in the industry who have been watching this company merge innovation and customer service with consistent, outstanding results."

The first RIS News Software LeaderBoard, published in 2000, listed the top 50 retail software companies. Over the years, the publication has shortened this list from 50 to 45 to 40, and now, to the top 20 companies. ECRS is one of only four companies (SAP, Oracle, MicroStrategy, and ECRS) to be included by name in every top Overall LeaderBoard since the first survey was published 13 years ago.

"The amount of effort that ECRS puts towards developing new features is very impressive. They listen to their customers' interests and deliver a product that gives users the power to control their business. Additionally, the support that ECRS offers gives us the confidence to implement new processes." – As reported in the RIS LeaderBoard survey.

About ECRS

ECRS is a private company dedicated to serving high-volume retail enterprises with complex transaction sets, ranging in size from local independents to national chains. It offers end-to-end automation with a comprehensive solution suite, ranging from point of sale to bi-directional supply chain management, automated inventory replenishment, integrated customer marketing, and consulting services.

ECRS

Must ReadView All

Courtesy: Ikea

Textiles | On 26th Apr 2017

Ikea’s product sourcing from India to double by 2020

Ikea, the global home furnishing giant from Sweden, plans to double...

Textiles | On 26th Apr 2017

CITA to add insufficiently available fabric in CAFTA-DR

The Committee for the Implementation of Textile Agreements (CITA) has ...

Courtesy: SKF

Textiles | On 26th Apr 2017

SKF brings predictive maintenance for machinery to India

SKF India, a global supplier of bearings, seals, mechatronics,...

Interviews View All

DK Sharma
Velocity Apparelz

We constantly communicate with employees at all levels

Abhishek Ganguly
Puma India

‘As a brand, Puma is always looking for new and innovative ways to inspire ...

Nitin Bhatia
Trend Arrest

Setting up a brand for online selling is easy, but running the brand is not

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Eric Scholler
Groz-Beckert

The Indian market has huge potential in technical textiles, and by far,...

Marcel Alberts
Eurofibers

Coating at a fibre level is a practice not usually seen in the...

Wendell Rodricks
Wendell Rodricks

"We should not compare India and the West. There are things we do that...

Madhu Jain
Madhu Jain

She grew up in the walled city of Old Delhi, completed her studies, and...

Mike Hoffman
Gildan Activewear SRL

Gildan Activewear, a manufacturer and marketer of branded clothing and...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

news category


Related Categories:
April 2017

April 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search