"AEO has always been an early adopter of cutting edge technology, which is why we are partnering with Shopkick once again, in order to provide our customers with the best mobile shopping experience available today," said Joe Megibow, Senior Vice President of Omni-Channel eCommerce at American Eagle Outfitters.
"Shopkick first launched its app in our Times Square flagship store. Now with shopBeacon, we can deliver a plug and play solution that works to personalize our customers' shopping experience in an impactful and powerful way."
As shoppers enter an American Eagle Outfitters store, shopBeacon will welcome and show them location-specific rewards, deals, discounts and product recommendations – without them even having to remember to open the app.
It can also tie at-home browsing behavior to in-store benefits; if the customer "likes" a specific product online, if they so choose, shopBeacon can remind them where in the American Eagle Outfitters store that product is sold. Even better, in the future, it can also deliver department-specific offers throughout the store – so must-have skinnies show up at the most useful time: in the jeans department.
"American Eagle Outfitters' shoppers are tech-savvy, social and love their smartphones," said Cyriac Roeding, CEO and Co-Founder of shopkick. "shopBeacon is able to connect to this new generation of shoppers as a trusted companion, by reminding opted-in users to open the shopkick app at the entrance of the store, and further personalize their shopping experience with alerts and high-value rewards. It is helpful and fun for both the shopper and the store."
American Eagle Outfitters is the first partner to deploy shopBeacon to 100 locations across the country, including New York City, Chicago, Los Angeles, Dallas, Houston, Miami, Boston, and San Francisco, chosen based on high-level traction with shopkick.
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