Ebay UK has announced the rollout of Ebay fulfilment by Orange Connex; its first end-to-end fulfilment service for UK sellers with faster delivery options, improved logistics management, more streamlined processes and enhanced seller protection. The US-based multi-national e-commerce platform facilitates consumer-to-consumer and business-to-consumer sales.
For the first time, Ebay business sellers will have access to dedicated fulfilment centres in Leicester and Birmingham, where goods can be stored, packed and delivered. It has been launched in response to the significant growth in online shopping over the past year, and the rising demand from SMB sellers on Ebay looking to scale and grow their business. Participating sellers will be able to use Ebay fulfilment by Orange Connex for orders that are sold on Ebay or their shops on other online platforms, Ebay said in a media statement.Ebay UK has announced the rollout of Ebay fulfilment by Orange Connex; its first end-to-end fulfilment service for UK sellers with faster delivery options, improved logistics management, more streamlined processes and enhanced seller protection. The US-based multi-national e-commerce platform facilitates consumer-to-consumer and business-to-consumer sales.#
Ebay UK is collaborating with global logistics firm, Orange Connex, to launch the service, which will enable sellers on Ebay to offer next-day delivery, same-day handling, a fully tracked service and late cut-off times to buyers. Managed through a central integrated platform, it also means sellers will benefit from full seller protection for delivery-related mishaps. For international orders, sellers participating in the global shipping programme will be able to fully integrate with the fulfilment centres using Ebay fulfilment by Orange Connex, with plans to roll this out more widely in the near future.
The service follows the launch of end-to-end fulfilment services in Germany and China, which have been incredibly successful with thousands of Ebay sellers already using these services and enjoying the convenience it brings. It is the next step in Ebay UK’s ongoing commitment to supporting SMBs, delivering economic opportunity and making it easier to grow and scale. It follows a number of initiatives launched in the past year to help businesses thrive, including the Capital for Ebay Business Sellers financing scheme and reducing or removing Ebay’s fees through programmes like Pay As You Grow and Free Online Shop Window.
Ebay fulfilment by Orange Connex offers various benefits like next day delivery option and same-day dispatch with late order cut-off times, fully tracked and transparent service, full seller protection against delivery-related defects and resulting negative feedback, fulfilment for all sales channels whether you’re selling on your Ebay shop or a shop on another platform.
It provides delivery within the UK with plans to roll out internationally in the near future. Sellers participating in the global shipping programme will already be able to integrate with this fulfilment service to ship internationally. It also provides a dedicated fulfilment seller portal and support team.
“We know that managing space and storage for inventory can be one of the biggest pain points for our sellers, while an increasingly competitive retail environment means that consumers expect faster and more transparent delivery times. Ebay fulfilment by Orange Connex sets out to address these, offering more capacity to grow and a simpler, more cost-efficient process so that sellers can offer more flexible delivery options,” Murray Lambell, general manager at Ebay UK said in a statement.
“Orange Connex are delighted to be working with Ebay on the launch of the new UK fulfilment service, harnessing the value of our combined experience to help many of their small business customers’ scale and succeed. As online demand has surged this year, we’re excited to be helping these businesses keep up with higher volumes of orders. This end-to-end fulfilment process will offer sellers improved visibility and control throughout the supply chain, while the end shopper can enjoy a more enhanced delivery,” Gerry Power, country head, Orange Connex Global UK said.
Fibre2Fashion News Desk (GK)
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