Eastern Mountain Sports joins up with ForeSee Results
11 May '06
2 min read
ForeSee Results is the market leader in online customer satisfaction management and converting satisfaction data into user-driven web development strategies. Using the methodology of the University of Michigan's American Customer Satisfaction Index (ACSI), ForeSee Results scientifically quantifies the elements that drive online customer satisfaction and predicts future behaviors such as purchase, return site visits or referrals.
Founded in 1967 by two New England rock climbers and based in Peterborough, NH, Eastern Mountain Sports is one of the nation's leading outfitters of serious outdoor equipment, clothing, footwear and accessories with 75 retail stores across 13 states.