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APICS, JD.com introduce omnichannel benchmark system
Aug '17
Courtesy: APICS
Courtesy: APICS
APICS, the association for supply chain management, and JD.com have signed a strategic memorandum of understanding to introduce an omnichannel benchmark system to advance best practices in the end-to-end supply chain performance of the e-commerce industry. The two will also establish a SCORmark Omnichannel Benchmarking special interest group.

JD.com is China's largest retailer.

Leveraging APICS’ Supply Chain Operations Reference model (SCOR) and JD’s technology platform, the benchmark system will provide major suppliers of JD with real-time comparisons to their competitors and their respective industries at both regional and global levels. In addition, APICS and JD will establish a SCORmark Omnichannel Benchmarking special interest group to develop best practices from their cooperation for global e-commerce supply chains.

“Supply chain management has become increasingly complex as consumer demand has shaped omnichannel retail experience expectations,” said APICS CEO, Abe Eshkenazi, CSCP, CAE, CPA. “We have a unique opportunity to work with the largest retailer in China, JD.com, to set standards, identify best practices, elevate supplier performance and then share the resulting knowledge with supply chain organisations around the world.”

“Smart supply chain is a strategic imperative for JD’s growth, and our work with APICS is an important step in that,” said Yongli Yu, president of supply chain R and D for JD.com. “We are focusing on opening our capabilities to suppliers and partners to further the development of AI-powered, technology-driven smart supply chains. This strategic partnership will provide insights derived from real-world surveys, allowing us to deliver a performance-driven measurement and improvement platform for real-world solutions.”

Businesses turn to APICS as the authority that advances supply chains through benchmarking, performance improvement, process management and talent development. JD.com operates the largest retail supply chain in China, setting the standard for online shopping through its commitment to quality, authenticity, and unrivalled nationwide fulfillment network. In addition to sourcing only quality, authentic goods from around the world for more than 236 million customers, JD operates an in-house nationwide logistics network, down to the last mile, and was the first e-commerce company to provide same-day service at scale and to deploy delivery drones.

Via this agreement, APICS and JD.com can further each organisations’ role as leaders in omnichannel supply chain and continue to cultivate an international supply chain community focused on improving global supply chain performance. The MOU builds on an existing strategic agreement between APICS and JD.com from March 2017. (SV)

Fibre2Fashion News Desk – India

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