Home / Knowledge / News / Information Technology / JDA & IBM create new omnichannel retail solution
JDA & IBM create new omnichannel retail solution
25
Aug '15
JDA Software Group Inc. and IBM Commerce have created new integrated fulfillment capabilities that combine the power of JDA Intelligent Fulfillment and Labour Productivity solutions with Order Management solutions from IBM Commerce.

The latest JDA release offers “Click and Collect” option that delivers simple, customised ordering for shoppers, and cost savings for retailers. Instead of navigating a confusing array of options, JDA offers a simplified experience that allows shoppers to select their preferred pick-up or delivery time and location as part of a streamlined, simplified buying experience. Behind the scenes, JDA and IBM integrate the order management, the warehouse management and the transportation management systems to fulfil each order profitably. The “Rescue the Return” option minimizes the cost of product returns. Product returns are becoming significantly more costly for omni-channel retailers who lack visibility into incoming returns, and the resources needed to process these items, JDA said in a statement.

The other option “Destination-driven demand” shows the true source of orders. When shoppers can't find the product they're looking for in a store, store associates typically arrange for delivery from a fulfillment center to their home.

Wayne Usie, senior vice president of retail, at JDA said, “With this release, we have bridged that gap and provided the foundation to solve this problem by integrating with IBM to provide the necessary visibility in execution to labour and demand impacts -- allowing companies to begin improving profitability with each omnichannel order.”

John Mesberg, general manager, offering management and strategy, IBM Commerce said, “By leveraging the combined expertise of IBM and JDA, retailers can present order fulfillment options in real-time that delight demanding customers and ensure that a great experience lasts from the first click to when they have their purchase in hand.”

Peter Swann, operations director, Debenhams said, “We believe customer expectations will continue to increase and that the collaboration between IBM and JDA in developing their Intelligent Fulfillment suite of solutions, could provide companies with the platform to meet those expectations but also do it in the most profitable manner.” (GK)

Fibre2Fashion News Desk – India


Must ReadView All

Amazon infuses additional $400 mn into India operations

Apparel/Garments | On 20th Aug 2018

Amazon infuses additional $400 mn into India operations

Amazon has invested an additional $400 million (₹2700 crore) in two...

Moldova wooing Indian investors in textiles, agriculture

Textiles | On 20th Aug 2018

Moldova wooing Indian investors in textiles, agriculture

Moldova is wooing Indian investors in textiles, agriculture and a few ...

Courtesy: CSIRO

Textiles | On 20th Aug 2018

CSIRO in Australia working on next generation cotton

Scientists from Australia's national science agency Commonwealth...

Interviews View All

Yashiki Gumber
Sahiba Fabrics

Fabric does not restrict us from fashion trends

Amit Jain
Shingora Textiles Ltd

‘In terms of fabric, the fastest growing category for us is a blend of...

Anshul Sood
Oceedee

‘Indian footwear market is nascent and largely a trend follower’

Himanshu Jariwala

J Korin started as a partnership firm with four powerlooms in the textiles ...

Apurva Kothari

No Nasties was the first fashion brand in India to make 100 per cent...

Anupam Arya

<div>Jaipur-based Fabriclore Retailing Pvt. Ltd. is attempting to revive...

Mark Paterson
Technical Absorbents Ltd

Mark Paterson, R&D manager of Technical Absorbents Ltd talks about Super...

Pierre Wiertz
EDANA

EDANA, the international association serving the nonwovens and related...

Mr Ambrose Chan
DSG International (Thailand) PLC

Akta Adani
India Boulevard

India Boulevard is a San Francisco-based curated fashion marketplace that...

Sanjukta Dutta
Sanjukta's Studio

<b>Sanjukta Dutta</b> creates unique garments by clubbing prints of...

Chandani Sahi
By Chandani

By Chandani is a womenswear prêt couture brand with fusion silhouettes by...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

Leave your Comments


August 2018

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

news category


Related Categories:

Advanced Search