Fashion retailer USC benefits from Island Pacific Store

26 Oct '09

3 min read

Island Pacific Systems, Inc. a 100% owned subsidiary of 3Q Holdings Limited announced that USC, a UK-based retailer of branded clothing, footwear and accessories, has recently selected Island Pacific Store as its new point of sale solution. Integrated with the Island Pacific Merchandising Solution, Island Pacific Store now gives USC an all encompassing and fully integrated solution, with back office functionality. An aggressive roll out is now under way, with pilots running just seven weeks after the decision was made to implement Island Pacific Store.

This project solidifies an 11 year relationship between USC and Island Pacific. The replacement POS solution enables USC to achieve better delivery and management of offers and promotions from their central head office, allowing USC to be more creative and offer greater variety to their customers. Complete integration with back office systems reports all results to the business, enabling monitoring and intelligent analysis of all store activity. USC will now have flexible real-time reporting across the business on how stores are trading. Further benefits for USC will include centralized refund management, customer loyalty and added security and support.

Island Pacific offered USC a solution that met their specific requirements and their aggressive timelines for replacement. Carole Dillon, Merchandise Systems Manager for USC, said, “We are delighted with the can-do attitude of Island Pacific. That has enabled us to move so quickly on this implementation. It is great to work with a company where you have complete trust and confidence that deadlines will be met on time and to the standard expected.”

By mid October, Island Pacific Store was live across most of the USC estate. USC is benefiting from immediate results and a lowered cost through a quick implementation.

Mike Dotson, Managing Director, Europe for Island Pacific, added, “The USC challenge is being met through a proven functionally rich and stable solution that lends itself to rapid deployment. We believe this will strengthen our long-standing relationship with USC as they continue to improve the customer experience.”

With an 18 year history in retail, USC is a premier destination for branded clothing, footwear and accessories. Catering to fashion savvy men and women throughout the UK, USC is a one stop shop for premium street wear and denim brands such as Diesel, G Star, Miss Sixty, Replay, Firetrap, Levi's & Gio Goi. There are 35 USC stores nationwide in the UK with 6 flagship stores in Manchester, Glasgow, Edinburgh, Newcastle, Cardiff and the most recent addition Liverpool.

USC prides itself on offering one of the largest collections of denim in the UK and working with leading brand partners to produce exclusive brand collections each season. Having recently re-launched its website in 2008, USC was recently short-listed for the Best Multi Channel Retailer Award at the Drapers Etail Awards 2009.

Island Pacific Systems Inc

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