ShopKeep customers can now tap into secure and robust omni-channel capabilities to extend their brand beyond the physical storefront, bolstering customer access and loyalty to drive sales growth.
"Our collaboration with BigCommerce is a step forward for our customers who want to expand their presence digitally. ShopKeep's mission is to democratise access to next generation technology for independent retailers and business owners, enabling them to engage seamlessly with their customers across multiple channels, an advantage reinforced by our partnership with BigCommerce," said Mike Sommers, senior vice president of product management at ShopKeep.
"We want to ensure business owners can preserve the customer experience central to their community engagement, but with the opportunity to enhance loyalty and services with the omni-channel versatility often reserved for larger retailers," added Sommers.
The new partnership further extends ShopKeep's mission to empower independent business owners by equipping them with the tools they need to be successful in a changing retail environment. As spending continues to shift towards ecommerce, small and medium sized merchants are increasingly looking for ways to extend their digital presence. ShopKeep's integration with BigCommerce provides merchants with a simple solution for omni-channel selling, while improving the customer shopping experience.
"Historically, retailers selling both in-store and online have been forced to manage individual channel sales through disparate systems, often resulting in operational strain. By integrating two best of breed solutions, we are giving ShopKeep's customers the ability to manage inventory and their full product catalogue for both online and in-store channels through a single back-end office solution, which increases visibility and enables merchants to focus on growing their business," said Russell Klein, senior vice president of corporate development at BigCommerce.
The integration of BigCommerce is the latest partnership ShopKeep has forged to give merchants access to powerful business management solutions. The continued enhancements and integrations to the ShopKeep POS system are a direct result of feedback from merchants of all sizes. Through a series of recent partnerships, ShopKeep has provided merchants with access to new features to optimise email campaigns, automate accounting and bolster customer loyalty, among other key operational benefits.
BigCommerce is a leading ecommerce platform, for fast-growing and established brands, enabling merchants to host online stores simply and easily. The BigCommerce platform provides merchants with ecommerce tools that are built for conversion, as well as one-click integrations, flexible APIs and a robust network of leading technology partners to help optimise site functionality. (KD)
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