Home / Knowledge / News / Apparel/Garments / Telegaleria realizes ten times growth in worst economy
Telegaleria realizes ten times growth in worst economy
28
Jan '10
Despite perhaps the worst retail environment in over 77 years Telegaleria found a way to grow exponentially. "Telegaleria does more than just give customers the quality body shapers and jeans they want at prices they can afford; Telegaleria provides customers with extras like free shipping and free returns, professional sizing and a rich set of useful website features," said Chairman and CEO Fredrick Ackourey.

Body Shaping Jeans from Telegaleria

Telegaleria seems to back it up, too. The company has become an online apparel leader specializing in Body Shapers, Fashionable Shapewear and Women's Jeans. They seek out only apparel suppliers who meet their high standards for quality and innovation and build tight relationships with each one. They work hard to keep costs at a minimum and pass the savings on to their customers, but this is not the only thing that is different about Telegaleria.

Telegaleria also differentiates itself in how well their products fit their clients, a must when selling apparel online. Telegaleria goes beyond supplying just a size chart. They give customers a toll free number and feature live chat online where trained representatives help them find the perfect fit. These professionals take more than just the customers' height and weight into account, they also consider jeans size and body types as well as tapping a huge database of experience to fit each customer correctly the first time. "Our track record for right size first time fit is excellent if the customer gives us an accurate picture of their body metrics," says Maria Lopez, one of Telegaleria's trained professionals. However, even after help if the customer does not like the fit, Telegaleria offers free return and free exchange shipping so that customers get a product they will be happy with.

When visiting the website, Telegaleria customers find it is all about them. The site is extremely easy to navigate and offers customers thousands of body shapers and fashion products to choose from. But it does not end there. The site is full of product reviews and opinions written by customers. "This garment is so wonderful, I have gotten the most comments on my figure while wearing this! A Great investment, I don't regret it," said one customer who gave Telegaleria a five star rating. "Not all comments are perfect, but that is okay." Says Ackourey, "We want to know what our customers think, it is how we improve; and if their comments can help other customers we are all for it."

Ackourey also attributes this year's success, in part, to the company's focus on the US Hispanic market. "The site is available in both English and Spanish and many of our customer service representatives are bilingual." Says Ackourey, "Tapping the Hispanic market is challenging, but over time we have been able to build a loyal and growing following of Hispanic Customers who respond to our value proposition. Our experience with Hispanic helps us to gain traction Internationally."

Must ReadView All

Textiles | On 29th Apr 2017

Textile sector may have uniform GST rate: Irani

The textile sector could have a uniform Goods and Services Tax (GST)...

Textiles | On 30th Apr 2017

Government revamping tech mission on cotton

Indian Government is working to revamp the technology mission on...

Apparel/Garments | On 30th Apr 2017

Columbia Sportswear records Q1 net sales of $543.8 mn

Columbia Sportswear Company has announced record net sales of $543.8...

Interviews View All

Ghanshyam Ghoghari
Kimora Fashion

Bridalwear is not about reds and whites anymore

Mohammad Mamun Ar Rashid
UL VS Bangladesh Ltd

Productivity, creativity and innovation play a vital role in the growth of ...

Nishank Patel
Shri Dinesh Mills Limited

Broad range of fabrics will sell well this financial year

Giorgio Mantovani
Corman S.p.A

Giorgio Mantovani, MD of Corman, with a presence in both Milano and New...

Larry L Kinn
Suominen Corporation

Larry L Kinn, Senior Vice President - Operations Americas of Suominen...

Ashok Desai
Bombay Textile Research Association

Bombay Textile Research Association (BTRA) is a leading name in textile...

Rupa Sood and Sharan Apparao
Nayaab

Nayaab, an exhibition meant to celebrate Indian weaves, is in its second...

Sonam & Paras Modi
SVA

Sonam and Paras Modi's Sva Couture is synonymous with head-turning...

Robert Brunner
Devereux

Golfwear and menswear brand Devereux is set for greener pastures. Robert...

Press Release

Press Release

Letter to Editor

Letter to Editor

RSS Feed

RSS Feed

Submit your press release on


editorial@fibre2fashion.com

Letter To Editor






(Max. 8000 char.)

Search Companies





SEARCH

news category


Related Categories:
April 2017

April 2017

Subscribe today and get the latest update on Textiles, Fashion, Apparel and so on.

SUBSCRIBE


Browse Our Archives

GO


E-News Insight
Subscribe Today and Get the
Latest News Update in Your Mail Box.
Advanced Search



X