Macy's to expand fast-growing online business
Macy's Inc announced a series of organizational expansions, totaling approximately 725 new positions over the next two years, to support the growth of macys.com and bloomingdales.com. The company's fast-growing online businesses are being fueled by an omnichannel strategy that allows customers to shop seamlessly in stores, online and via mobile devices.
"Macy's, Inc. is building one of the largest, most efficient and resourceful e-commerce organizations in American retailing as part of our comprehensive omnichannel strategy," said Terry J. Lundgren, chairman, president and chief executive officer of Macy's, Inc.
"This is a business that thrives on unrelenting creativity and innovation. Having the right talent in the right place is vital as we seek to sustain and accelerate our sales growth online, as well as in the stores. These expansions to macys.com and bloomingdales.com represent investments in merchandising, marketing, and site development, which complement ongoing improvements in systems infrastructure, fulfillment capacity and customer service."
• Macys.com expects to expand its merchandising and marketing organizations in New York City by about 260 positions over the next two years and has signed a lease for additional office space at 1440 Broadway in Midtown Manhattan. The company currently employs approximately 420 macys.com associates at this location.
• Macys.com expects to expand its site development and operations organization in downtown San Francisco by roughly 200 positions over the next two years and has expanded its office space at 685 Market St., near Union Square. The company currently employs more than 300 macys.com associates at this location.
• Bloomingdales.com expects to expand its merchandising, marketing and operations organizations in New York City by about 115 positions over the next two years and is negotiating a lease for additional office space in Midtown Manhattan. The company currently employs approximately 200 bloomingdales.com associates in New York City.
• Macy's Systems & Technology (MST) organization, which supports the macys.com and bloomingdales.com e-commerce technology platform, expects to add about 150 positions over the next two years at its central campus in Johns Creek in suburban Atlanta. The company is purchasing and expanding within a building MST currently partially occupies at 5955 State Bridge Rd. This increase would bring the size of MST's workforce at Johns Creek to more than 1,200 employees.
In total, the company expects to add nearly 3,500 full-time, part-time and seasonal holiday associates in the next two years in relation to the growth of its online businesses. This includes a new online fulfillment center to be built near Martinsburg, WV, and the expansion of a fulfillment center near Portland, TN - both of which were previously announced.
In the first 10 months of fiscal 2010, online sales at Macy's, Inc. were up by about 29 percent compared with the same period last year. This is in addition to growth of about 20 percent in fiscal 2009 and 29 percent in fiscal 2008.