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Bed Bath & Beyond extends retail store closure till May 16

27 Apr '20
3 min read
Pic: Bed Bath & Beyond
Pic: Bed Bath & Beyond

Based on the latest guidance from the federal, state and local government and the health authorities, Bed Bath & Beyond, an omnichannel retailer, has announced to further extend the temporary closure of their retail banner stores across the US and Canada, other than buybuy Baby and Harmon Face Values stores until at least May 16, 2020.
 
At the same time, the company is expanding the network of locations customers can Buy-Online-Pick-Up-In-Store (BOPIS), or enjoy contactless, curbside pick-up.
 
Bed Bath & Beyond is rapidly evolving to meet the changing needs of its customers during this time. The company has converted approximately 25 per cent of its stores across the US and Canada into regional fulfilment centres, almost doubling its digital fulfilment capacity, to support a significant rise in online sales. It has also commenced curbside pick-up at its Harmon stores, and introduced BOPIS and curbside pick-up at all Baby stores and Bed Bath & Beyond stores in Canada.  
 
To support the enhanced regional fulfilment network and accelerate the introduction of new services for customers, the company has been able to bring several hundred associates back from furlough. In addition, hundreds more new positions have been created in the company's e-commerce distribution centres to meet the increased demand across digital channels, where sales have grown by over 85 per cent for the month of April to-date.
 
“We're prioritising the health and safety of our people, customers and communities by extending the temporary closure of most of our stores at this moment. This is a fluid situation, so as well as serving our loyal customers online in their homes, we will also expand the number of locations where customers can buy online and pick up at store, or simply drive up and enjoy contactless, curbside pick-up, in line with local, state and federal guidance,” Mark Tritton, president & CEO, said in a press release.
 
I want to thank our team for their dedication and service as we do what we can to make it easy for our customers to feel at home during this difficult time."
 
In conjunction with the decision to further extend temporary store closures, Bed Bath & Beyond will also extend the furlough of the majority of store associates and a portion of corporate associates until at least May 16, 2020. The company will continue to pay 100 per cent of the cost of healthcare premiums for all furloughed associates who currently participate in the company's health plan, until further notice. The company will also continue to temporarily reduce salaries by 30 per cent across the executive team, including the president and CEO, Mark Tritton. At the same time, as previously announced, the chairman of the board and all other independent directors will continue to forgo 30 per cent of their quarterly cash compensation.

Fibre2Fashion News Desk (JL)

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