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Karl Mayer makes learning fun
02
Jan '08
As a leader in the technology, the market and customer service, the KARL MAYER Group manufactures state-of-the-art machinery and also provides the necessary training and expertise needed to handle the machines correctly.

For many years, this traditional company has been offering courses on how to handle its products and machines, and has also been supplying information on warp knitting technology. Roughly 260 textile workers take advantage of these courses every year, which bring together participants from all over the world and which are continuously being modified and adapted to suit specific requirements.

The most comprehensive changes were introduced in 2005 as part of a project which is still in progress. A key feature of the changes has been that the existing training section has been transformed into the KARL MAYER Academy.

The changes have involved modifying the training programmes, including a students' course in the programme of seminars, and improving the website. Work began on updating the learning resources and materials, and has also focused on modernising the machinery and equipment used in the training programmes.

Many of the latest machines in KARL MAYER's product range were installed in the company's Academy last year, the old ones were removed, and some were modified so that their features could be demonstrated more easily for training purposes.

This required a considerable amount of investment, and the resultsare indicative of the company's commitment to improving qualifications and customer service, and consequently to customer relations. The training team has been expanded and a new director has been appointed.

Klaus Kunde has been in charge of the KARL MAYER Academy since August 2007. He is continuing with the work on restructuring the training centre and has a clear idea of what he wants to achieve: 'The KARL MAYER Academy must be upgraded and adapted effectively to suit training needs.

Its role should also be expanded to ensure that it enhances the company's image on the market. We aim to coordinate all the training activities of the KARL MAYER Group from here,' he said, and has been tirelessly pursuing these objectives since he was appointed.

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