News Flash

Jo-Ann Stores deploys Symbol's Mobility Services Platform

19 Jul '06

3 min read

Symbol Technologies Inc, The Enterprise Mobility Company, and Creative Concepts Software Inc, a leader in providing mobile enterprise software solutions, announced that Jo-Ann Stores deployed Symbol's Mobility Services Platform (MSP), mobile computers and Wi-Fi network infrastructure at 278 of its high-volume stores.

The fabric and craft retail chain installed a complete Symbol enterprise mobility solution to provide employees with access to information in real-time and improve customer service and productivity.

Jo-Ann Stores selected Symbol's products following an extensive review of competing offerings. Symbol's MC3000 mobile computer was selected for its ease of use, small, lightweight form factor and the ability to support the retailer's existing applications. It also chose Symbol's WS2000 wireless switches and AP300 access ports to serve as their business-critical Wi-Fi network infrastructure to provide wireless connectivity for the MC3000 mobile computers.

Symbol's MSP is used to manage the complete system, from handheld devices to wireless infrastructure, allowing administrators to perform maintenance, observe performance and monitor the battery life of handheld devices.

Currently the enterprise mobility system serves 164 Jo-Ann Superstores and 114 top-selling traditional stores. Jo-Ann Stores plans to install the same solution in new stores they build, and eventually upgrade all remaining stores.

"Jo-Ann's entire customer service model sets us apart from our competitors. We take extra steps to ensure that visitors to our stores are inspired, provided with the most comprehensive craft and fabric offerings in the industry, and serviced in a timely and pleasant manner by our knowledgeable employees," said Alan Rosskamm, Chairman and CEO of Jo-Ann Stores.

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